top of page

Email us at hello@medovista.com

Contact details

You can contact us via email at: hello@medovista.com.

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Usage data (including information about how you interact with and use our website, products and services)

  • Information relating to compliments or complaints

  • Records of meetings and decisions

  • Website user information

We collect or use the following personal information for the operation of client or customer accounts:

  • Names and contact details

  • Addresses

  • Purchase or service history

  • Account information, including registration details

  • Information used for security purposes

  • Marketing preferences

  • Technical data, including information about browser and operating systems

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.​

Where we get personal information from

  • Directly from you​

How long we keep information

We may retain your personal information for as long as you are an active customer with us or as otherwise needed to provide you with our Services or respond to communications with you. To withdraw consent or request deletion of your personal information contact hello@medovista.com.

Who we share information with

We share personal information with Wix, our website hosting platform.​​

Sharing information outside the UK and Guernsey

 

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

 

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Wix

Category of recipient: Website hosting company

Country the personal information is sent to: USA, Ireland, Israel

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

Clinician showing Medovista graphic

Privacy Policy

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to:

The Office of the Data Protection Authority, Guernsey.

info@odpa.gg +44 (0)1481 742074

Block A, Lefebvre Court, Lefebvre Street, St Peter Port, GY1 2JP.

 

Last updated

26 August 2024

bottom of page